We are driven by what our customers feedback to us about Go Shred's Shredding, Scanning & Storage solutions. With over 2000 happy clients, we are building an excellent reputation for customer service and security.
Go Shred will act swiftly on any improvements we need to make and we are heartened by positive feedback that our customers give to us.
We know that any company is going to say they are the best, give the best service or have the most competitive pricing, but we prefer to leave it to our clients to tell you.
We hope you will find reassurance that choosing Go Shred as your Confidential Shredding and Records Management company is a good decision by reading these wonderful words from just a few of our growing family of clients.
Only with your feedback can we be the best in our sector, so it is vital that we know what you think of us and our work. We have many corporate and commercial goals and aims, but with your input we maintain three core principles that Go Shred will always live to:
1. To permanently strive for perfection in customer service
2. To work to the highest attainable security standards
3. To operate and grow sustainably, with the highest of ethics
Please click through below to read the results of our 2022 customer service survey, which saw satisfaction improvements throughout. You can also look back over historic surveys to see how our service has built up to the remarkable 2020 Net Promoter Score of +94
+94 NPS is the highest consistent score in our industry sector and over 40 points above the service industry average
Our thanks to everyone who participates each year
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